What is Whitelisting?
Sometimes your IT department has a really restrictive firewall for security or other reasons. In some cases, in order for your Trajectory IQ project to run smoothly, you'll need to ask your IT department to authorize certain Trajectory IQ URL's (website addresses) to work with your organizations network or firewall.
For example, most organizations don't allow Facebook, YouTube, etc. and the IT department blocks the use of these sites. Whitelisting a URL allows that site to be freely accessible by anyone on the internal network without interruptions.
Why does Trajectory IQ need to be Whitelisted?
Trajectory IQ software requires data to be passed and saved between different domains.
As noted in What is Whitelisting? above, some organizations have pretty stringent firewalls that either flag or block the passing of data by default, hence impeding Trajectory IQ from working at full capacity/ in its ideal state/environment.
All Trajectory IQ projects are safe and secure and have passed stringent tests in various industries including financial services and healthcare. Trajectory IQ does not represent a threat to your IT environment.
What should I do next?
In order to have the best possible environment for your Trajectory IQ module, you'll need to request that your IT department whitelist the following Trajectory IQ URL's*:
*Please note: If your module was launched before July 2017, you'll need to add the following URL's to the prior list: